Worry-free after-sales service commitment


Jupeng is committed to providing "reliable, win-win, professional" magnetic separation products and system solutions for customers in mining, metallurgy, energy, environmental protection and other industries at home and abroad.

Strict implementation of requirements

Jucheng is a business, and Jupeng fully implements the quality requirements of IS09001 standards, guarantees product quality, protects customer rights, delivers products on time, and increases customer satisfaction.

1V1 Professional Services

Implement "one-to-one professional service", establish customer files in the service process, one-to-one nanny service guidance and after-sales product quality tracking.

Implement the Three Guarantees Policy

The products produced by Jupeng implement the three-guarantee policy. Within one year of sale, due to the defects of the products themselves, they will be repaired, replaced and returned unconditionally.

Resolved within 48 hours

Think about what customers think, solve customer feedback problems in a timely manner, and for complaints about product quality, Jupeng guarantees to send personnel to the scene (domestic) to deal with them within 48 hours.